Lodge Manager Job Vacancy at Singita

Position: Lodge Manager

Employer: Singita

Experience Required: 6+ years in five-star hospitality management

Key Skills: Guest relations, team leadership, financial management, sustainability focus

Apply Now: Click Here

Key Responsibilities

  • Manage the lodge and its team to create a memorable guest experience, in line with Singita Standard of Excellence and SOPs
  • Report to the General Manager
  • Ensure ultimate guest relations and maintain personal attention levels
  • Oversee staff morale, skills development, and performance management
  • Support HR processes (recruitment, onboarding, performance management)
  • Maintain highest standards of housekeeping, gardening, and maintenance
  • Manage finances through orders and stock control
  • Coordinate with teams to meet guest needs and ensure smooth operations
  • Handle daily concierge and reception duties
  • Ensure equipment and product quality
  • Implement Strategic Management Plans aligned with company goals
  • Drive sustainability initiatives and environmental best practices
  • Support Singita’s conservation mission
  • Perform additional tasks as required

Skills & Experience

  • Minimum 6 years in five-star hotel or world-class lodge management
  • High service excellence standards and industry passion
  • Exceptional Food & Beverage knowledge (preparation, terminology, dietaries)
  • Financial management skills
  • Fluent English (second language preferred)
  • Computer literacy
  • Strong management and communication skills
  • Understanding of labour law and disciplinary procedures
  • Staff development approach
  • Knowledge of housekeeping/maintenance procedures
  • Awareness of hospitality industry trends
  • Reporting skills
  • Hardworking, cooperative, detail-oriented, and organized
  • Valid driver’s license
  • Citizen or valid work visa

How to Apply

CLICK HERE TO APPLY