Relationship Officer, Business Banking Job Vacancy at DCB Bank

Position: Relationship Officer, Business Banking

Organization: DCB Commercial Bank Plc, Tanzania

Key Requirement: Bachelor's degree + 3 years' sales experience in finance

Deadline: 28th August 2025

DCB Commercial Bank Plc is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to individuals, microfinance, small to medium-sized businesses (MSME), and large corporate clients. DCB Bank has a wide branch network of over 8 branches, over 1000 DCB Wakala Agents, and over 280 Umoja switch ATMs, serving more than 3 million customers across the country. We are currently seeking a qualified candidate to fill the role of Relationship Officer, Business Banking.

Key Responsibilities

  • Working with Relationship/Branch Managers to grow the business portfolio through product volume, new client acquisition, and increasing the number of products held per client.
  • Developing and implementing client acquisition strategies to identify the right product and service opportunities to offer clients.
  • Attaining incremental sales through nurturing relationships with existing clients, understanding and anticipating their needs, and providing financial services.
  • Maintaining product knowledge and working closely with the product team in developing tailor-made solutions according to customer needs.
  • Supporting the maintenance of the potential clients list in relevant sectors and refining the list in liaison with relevant stakeholders.
  • Participating in sales planning initiatives and designing appropriate relationship plans to generate new business through marketing calls, promotions, and presentations.
  • Adhering to the expected level of due diligence, internal policies, and KYC norms while opening new accounts.
  • Achieving prescribed disbursement and deposit weekly and monthly targets.
  • Writing and submitting periodic status reports to the branch manager, including daily activity reports and calls/follow-ups made.

Background Qualifications and Experience

  • Bachelor’s degree from a recognized institution.
  • 3 years’ experience in a sales and client management role in a financial institution.
  • Good working knowledge of the business banking environment and practices in Dar es Salaam.
  • Good selling and negotiation skills.
  • Customer-centric with excellent communication skills.
  • Proficient in the use of Microsoft Office tools.

How to Apply

If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificates, and names of three referees with their contacts, quoting reference number DCB/RB/ROBB-08/2025 in the subject of the email. Applications must be submitted through recruitment@dcb.co.tz no later than 28th August 2025. Hard copy applications will not be accepted.