Distribution Development Manager Job Vacancy at Vodacom
Role: Distribution Development Manager
Key Qualification: Degree in Sales & Marketing/Business Administration (MBA preferred)
Experience: 5+ years in distribution/service operations (telecom/retail B2C)
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Role Profile & Key Responsibilities
Role Purpose:
Distribution Development Manager is responsible to:
- Develop and operationalize new sales and distribution channels while modernizing existing ones through automation and digitization.
- The role includes Product Ownership of the DMS Agile Squad to drive innovative distribution solutions.
- Lead the strategy and execution of commercialization actions for all new and underperforming sites to ensure they all meet expected results.
- Collaborate with Sales, Marketing, and Operations teams to streamline processes and strengthen the distribution ecosystem with key emphasis on modernization of sales and distribution processes.
- Track impact of all actions and adapt strategies to changing market trends.
Key Accountabilities
- Design and implement operational plans for new airtime channels, driving modernization, efficiency, and alignment with Vodacom’s strategy.
- Maintain the Next Best Action (NBA) tool through Agile Squad and continuous improvement of the tool to evolve and meet new market needs.
- Lead planning and execution of on-ground activities to ensure all new and underperforming sites meet expected results.
- Provide competitor insights, conduct performance evaluations, and deliver timely reports to support strategic decision-making.
Qualification, Competencies, Knowledge & Experience
- Degree in Sales & Marketing/ Business Administration
- Master’s degree in Business Administration (MBA) is an added advantage
- In-depth knowledge of telecommunication industry trends, preferably commercially oriented.
- 5 years’ experience in leading operations teams (distribution or general service operations) in the mobile and/or in retail-intensive B2C industries, preferably with a significant service dimension.
- Computer literate-Microsoft office, including Advanced/Intermediate Excel.
- Strong business finance and budget management skills with solid marketing acumen.
- Courage to challenge the status quo, overcome resistance, and drive change.
- Excellent communication, interpersonal, and presentation skills with a customer-centric mindset.
- Results-driven, proactive, and resilient under pressure with a strong “can-do” attitude.
- High ethical standards, integrity, and ability to manage confidential information.
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