Assistant Technical Manager – Dar es Salaam at Cartrack

Position: Assistant Technical Manager

Company: Cartrack

Location: Dar es Salaam

Requirements: Diploma/Degree in Auto Electrical/Engineering + 3-5 years in GPS tracking/fleet management

About Us

A leading global provider of vehicle telematics, Cartrack is firmly rooted in the belief of being service-centric. It allows us to offer best-in-class quality and financial satisfaction, no matter the size of your fleet or the price of your car. Our proprietary in-house technology provides the best intelligent, actionable data to fleet operators and security for all vehicle owners – across 23 countries over 5 continents.

Key Responsibilities

  • Assist in planning, implementing, and maintaining GPS tracking and fleet management systems for clients.
  • Oversee installation, configuration, and calibration of GPS tracking devices and sensors.
  • Support software and hardware troubleshooting for client systems and internal operations.
  • Monitor the performance of GPS tracking platforms and resolve technical issues promptly.
  • Collaborate with the R&D or software team for system upgrades, firmware updates, and feature enhancements.
  • Supervise field technicians and ensure adherence to company standards and procedures.
  • Conduct technical training sessions for technicians and customer support teams.
  • Review installation reports and provide feedback or corrective action where necessary.
  • Work closely with clients to understand requirements and provide technical recommendations.
  • Assist in project planning, scheduling, and execution to ensure timely delivery.
  • Support customer service teams in addressing escalated technical issues.
  • Prepare and present technical reports, performance metrics, and system improvement proposals.
  • Ensure all GPS tracking installations meet safety, quality, and regulatory standards.
  • Maintain documentation for technical processes, configurations, and client deployments.
  • Participate in audits and implement corrective measures where required.

Requirements

Qualifications

  • Diploma or Bachelor’s degree in Auto Electrical, Automobile engineering or a related field.
  • 3 to 5 years of experience in GPS tracking, telematics or fleet management solutions.
  • Prior supervisory or team lead experience preferred.
  • Knowledge of vehicle electrical systems, data analytics tools, and cloud based monitoring solutions.
  • Familiarity with troubleshooting tools, firmware flashing, and device configuration.
  • Excellent leadership and team coordination abilities.
  • Strong problem-solving and analytical skills.
  • Effective communication and client-handling capabilities.
  • Time management and ability to multitask under pressure.

How to Apply

To submit your application, please follow the link provided below.

CLICK HERE TO APPLY (https://cartrack.zohorecruit.com/jobs/Careers/826895000000700038/Assistant-Technical-Manager-DSM?source=LinkedIn-Basic&embedsource=LinkedIn%2BLimited%2BListings)