Teller Job Vacancy at Standard Bank

Position: Teller

Location: Mbeya

Key Qualification: Bachelor's in Commerce/Finance or equivalent

Skills Required: Cash handling, customer service, banking software

Languages: English & Swahili (preferred)

Job Description

We are seeking a friendly and professional Teller to join our Branch in Mbeya. As a Teller, you will be the face of our bank, providing exceptional customer service while accurately processing financial transactions. This role is ideal for detail-oriented individuals who enjoy working in a fast-paced environment and have a passion for helping customers with their banking needs.

Key Responsibilities

  • Process various financial transactions, including deposits, withdrawals, and loan payments
  • Verify customer identities and maintain account confidentiality
  • Balance cash drawers and maintain accurate records of all transactions
  • Promote and cross-sell bank products and services to customers
  • Respond to customer inquiries and resolve issues in a timely manner
  • Comply with all bank policies, procedures, and regulatory requirements
  • Collaborate with team members to ensure smooth operations and excellent customer experience
  • Assist with administrative tasks and special projects as needed

Qualifications

  • Bachelor Degree in Commerce, Finance or equivalent
  • Strong cash handling and basic math skills
  • Proficiency in computer systems and banking software
  • Excellent customer service and communication skills
  • Keen attention to detail and ability to maintain accuracy in all tasks
  • Problem-solving abilities and capacity to work well under pressure
  • Previous experience in banking or customer service preferred
  • Knowledge of banking products and services is a plus
  • Ability to work flexible hours, including weekends and holidays as required
  • Fluency in English and Swahili (preferred)

Behavioural Competencies

  • Client Relationship Management
  • Collaboration
  • Continuous Improvement
  • Creative Problem Solving

Technical Competencies

  • Operations Risk Management

How to Apply

CLICK HERE TO APPLY