Bank Teller – Katoro at KCB Bank

Job Title: Bank Teller – Katoro

Employer: KCB Bank

Deadline: 10/10/2025

Key Requirement: Bachelor’s degree from any recognized institution

Key Responsibilities

  • Process all the counter transactions accurately in accordance with the set objectives.
  • Introduce alternative channels to customers to reduce traffic in branches according to bank SOP’s.
  • Cross-sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.
  • Adhere to the bank standards related to the average waiting & serving time in addition to the productivity reports.
  • Handle customer requests efficiently and raise any problems to the Head Teller/SQC Manager to meet customer satisfaction.
  • Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.
  • Follows all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
  • Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.

Academic & Professional Requirements

  • Education: Bachelor’s degree from any recognized institution
  • Professional Qualifications: AKIB, CPA (T), ACCA, DE
  • Master’s degree: Business Related (preferred)

How to Apply

Apply before the deadline: 10/10/2025

CLICK HERE TO APPLY