Branch Manager Job Vacancy at Ecobank

Position: Branch Manager

Location: Arusha, Tanzania

Reporting to: Head SME

Deadline: November 11, 2025

Key Requirement: 5+ years in relationship management & branch operations.

Job Summary

Achieve all operational excellence and financial targets through business growth and development set by the bank at branch level.

Key Responsibilities

  • Delivery of sales, revenue, deposits, risk assets, targets, and efficiency ratio.
  • Prepare and deliver on approved branch budgets.
  • Responsible for strict cost management, including review of both direct and indirect costs generated by the branch. Achieve a cost/income ratio in the branch.
  • Delivery on customer service standards, acquisition and client satisfaction levels, retention of high-performing clients, and growing share of wallet as per the target market.
  • Build and develop a high-performing team by driving performance development and coaching to achieve productivity and efficiency.
  • Ensure compliance with operations risk.
  • Complies with branch layout standards, KYC, operating & risk policies and procedures.

Qualification & Experience

Educational Background:

Bachelor’s or master’s degree in Banking or Business Administration, Economics, Finance, or other related fields of study.

Professional Experience:

At least 5 years of experience in relationship management and branch operations.

Equal Opportunity Statement

Ecobank is committed to providing equal opportunities to all and fostering an inclusive and diverse workplace. To this end, we encourage applications from individuals regardless of their nationality, race, gender, age, social class, religion, beliefs, and disability while fully adhering to the local laws and regulations established where Ecobank operates.

How to Apply

If you are interested and meet the selection criteria, please submit your Curriculum Vitae by November 11th, 2025 to:

Email: [email protected]

Note: Only shortlisted candidates will be contacted.