Relationship Officer Job Vacancy at Ecobank

Position: Relationship Officer

Location: Dar es Salaam, Tanzania

Reporting to: Branch Manager

Deadline: November 11, 2025

Key Qualification: Bachelor’s/Master’s in business + 5 years sales experience

Job Summary

To grow the branch customer base in account numbers, deposits, and assets and manager’s respective relationship at the branch level.

Key Responsibilities

  • To identify prospective commercial customers (Local Corporations, Small and Medium Enterprises) and/or not-for-profit organizations (NGOs) for prepaid cards sales.
  • Manage client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment.
  • To sell, cross/upsell and deliver excellent sales and service of the bank’s products.
  • To provide assistance and support to business Units in order to grow the relationships, business, and revenue profitably and cost-effectively.
  • To understand client needs and objectives, and identify opportunities for all business units’ clients in addressing or escalating problems and challenges relating to sustainable growth and profitability.

Qualification & Experience

  • Bachelor’s degree/ master’s business related fields of study or equivalents.
  • At least 5 years sales & products experience.

Equal Opportunity Statement

Ecobank is committed to providing equal opportunities to all and fostering an inclusive and diverse workplace. To this end, we encourage applications from individuals regardless of their nationality, race, gender, age, social class, religion, beliefs, and disability while fully adhering to the local laws and regulations established where Ecobank operates.

How to Apply

If you are interested and meet the selection criteria, please submit your Curriculum Vitae by November 11th, 2025 to:

Email: ETZ-RECRUITMENT@ecobank.com

Note: Only shortlisted candidates will be contacted.