Intern – Business Banking (SME) at ABSA Bank
📍 Location: Not specified
📅 Internship Focus: SME portfolio management, business growth, risk assessment
🎓 Education: Business degree preferred (Required: Higher Certificates in Business/Commerce)
⏳ Key Requirement: 2-year minimum tenure for client relationships
About ABSA
Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey.
Job Summary
- Manage and sustain a portfolio of Business Banking – Enterprise customers, building long-term relationships founded on efficient support.
- Maximize sustainable risk-adjusted portfolio contribution.
- Drive business growth within the SME segment through new client acquisition and deepening existing relationships.
Key Responsibilities
Service and Sales (90% time split)
- Resolve customer complaints and recommend effective banking products.
- Prospect and onboard new SME clients to grow the customer base.
- Ensure timely account activation (3 working days for NTB accounts).
- Maintain dormancy ratio of <5% in allocated portfolio.
- Collaborate across departments for service excellence.
Business Management (5%)
- Research and follow up on potential new business targets.
- Monitor portfolio quality using risk management guidelines.
Requirements
Education & Knowledge
- Business degree preferred (Higher Certificates in Business/Commerce required).
- Broad understanding of Group policies and SME banking products.
Skills & Competencies
- Risk assessment, negotiation, and analytical thinking.
- Entrepreneurial mindset with strong client relationship skills.
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