Officer – Supporter Relations

Organization: The School of St Jude

Location: Sisia Campus, Moshono, Arusha, Tanzania

Number of vacancies: 1

Qualification required: Bachelor degree

About The School of St Jude

The School of St Jude is a pioneering leader in charitable education within Africa. Every year, the school provides free, quality education to 1,800 students, gives hundreds of graduates access to higher education, and supports more than 20,000 government school students with quality teachers. St Jude’s is funded by generous supporters from around the world who make its mission possible: giving bright, poor Tanzanian students access to free, quality education.

Who you are

  • A natural relationship-builder who communicates clearly, kindly, and professionally.
  • Enjoys organizing plans, meeting deadlines, and ensuring small details are not overlooked.
  • Enjoys writing, creating thoughtful communications, and connecting with people across cultures.
  • Curious, confident making videos, comfortable using digital tools, and always looking for ways to improve processes.
  • Passionate about finding new ways to make supporters feel appreciated.

Key responsibilities

  • Supporting the delivery of personalized, quality donor stewardship, including heartfelt thank-you emails, thoughtful gifts, and special communications.
  • Collaborating with teams across St Jude’s to coordinate supporter updates, produce communication materials, and track supporter engagement.
  • Maintaining accurate and up-to-date records in the supporter database.
  • Assisting with planning and preparation for supporter tours and Zoom events.
  • Monitoring communications against KPIs and supporting reporting.

Required qualifications and experience

  • A diploma or degree in communications, marketing, development, or a related field.
  • Excellent English writing skills with strong attention to tone and detail.
  • Experience in donor relations, customer service, fundraising, or project coordination.
  • Strong organizational skills and ability to manage multiple tasks.
  • Proficiency in Microsoft Office (Word, Outlook, Teams, Excel).
  • Experience in supporter databases or email design platforms is an advantage.

Why join The School of St Jude

  • Opportunity to fight poverty through education in Tanzania.
  • Flexible and supportive community of international and local employees.
  • Career progression and development opportunities.
  • Mid-morning tea and lunch provided on working days.

How to apply

Send the following documents to recruitment@schoolofstjude.co.tz:

  • Cover letter addressing the job description.
  • Up-to-date Curriculum Vitae.

Email subject line: TSOSJ/HR/SIS/HO/26/06/11

Application deadline: 19 June 2026

Only shortlisted candidates will be contacted.

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