Communications Officer Job Vacancy at NBC Bank

Position: Communications Officer

Organization: NBC Bank (Tanzania’s oldest bank)

Key Requirements: Bachelor’s in Communications/PR/Journalism, 3+ years’ experience, stakeholder & crisis management skills

Application: Apply Online

About NBC Bank

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.

Job Summary

  • Internal Communication: Facilitating effective, timely, and transparent flow of information between management and employees.
  • External Communication: Enhancing NBC Bank’s brand visibility through media relations and stakeholder engagement.
  • Environmental Monitoring: Identifying and advising on developments that may impact the bank’s operations.

Key Responsibilities

Business Management – 40%

  • Develop and implement integrated communication strategies for internal and external audiences.
  • Create corporate communication materials (press releases, newsletters, website content).
  • Manage social media and digital communication plans.

People Management & Development – 20%

  • Research and advise on business challenges and trends affecting goals.
  • Develop communication content for staff engagement platforms.
  • Ensure visibility of community initiatives (CSI programs).

Customer Service Management – 20%

  • Manage crisis communication plans and media relations.
  • Provide analysis on regulatory/political developments.
  • Support commercialization of NBC Dodoma Marathon.

Change Management – 20%

  • Support communication for organizational changes.
  • Drive adoption of new communication tools and processes.

Education and Experience

  • Bachelor’s degree in Communications, PR, Journalism, or related field.
  • Master’s Degree is an added advantage.
  • 3+ years in corporate communications, PR, or media.
  • Proficiency in Microsoft Office; financial services experience preferred.

Skills & Competencies

  • Communication & Presentation Skills
  • Stakeholder Management
  • Crisis and Issues Management
  • Budget Awareness

How to Apply

CLICK HERE TO APPLY