Job Details

  • Deadline: Not specified
  • Location: Tanzania,...
  • Employment Type: Full time Jobs
  • Category: Management Job identification: 6028 Location: Tanzania,...
  • Posted Date: July 24, 2026
  • Application: Online application

Job Description

KEY RESPONSIBILITIES

• Growth in business volumes, customer base and wallet share.

• Adequacy of personal competence to effectively perform Relationship Management tasks.

• Consistency in adherence to and application of established policies, processes, and tools to achieve optimal efficiency, compliance and cost containment.

• Minimization of exposures to and impact of risks associated with KYC, AML and portfolio maintenance.

• Quality of management of customer expectations.

• Retention of quality portfolio all the time

DAILY RESPONSIBILITIES

• To create and manage banking relationships and ensure optimal sales to all the customers being treasury customers, Corporate, retail by way of joint calls and cross selling.

• Creatively tailor products to meet individual customer needs.

• Grow the Retail banking customer base by recruiting new customers, and wallet sizing to the existing customers to attain high returns.

• To manage the customers relationships to ensure retention by making sure that all the complaints raised by them are resolved within a reasonable and agreed time

• Monitor and ensure that there is no excesses that are not approved.

• Work in close partnership with Credit team, Branch manager, to ensure that the credit requests for new and existing facilities are correctly prepared in accordance with KCB and/or group policies.

• After consideration of individual case merits, recommend credit requests for approval to relevant authorities.

• Liaise with your colleagues in areas of expertise, particularly regarding provision of quality service to customers.

• Provide feedback to the Branch Manager, or relevant parties regarding service provision to customers and the trend of assets and liabilities

• Responsible for delivering a service to customers that matches the Bank’s mission statement.

• Be conversant with the KYC requirements. Undertake actions to ensure compliance and report suspicions. Exercise due care and diligence in ensuring all anti-money laundering and KYC requirements are complied with.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

a. Academic & Professional

Particulars

Detail

Specific Field or Qualification

Need Type[1]

Education

Bachelor’s Degree

Business Managements i.e. Accounting, Finance, Marketing

RQ

Master’s degree

Business Administration

AA

Professional

E.g. CPA

b. Experience

Total Minimum No of Years Experience Required

3 Years

[1] Need Types are: RQ = Required, AA = Added Advantage

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Job Info

Job Identification

6322

Job Category

Management

Posting Date

07/24/2026, 11:40 AM

Apply Before

08/06/2026, 03:00 PM

Degree Level

Job Schedule

Full time

Locations

Tanzania, United Republic of

How to Apply

Job type

Full-time

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