Branch Manager at KCB Bank
Role: Branch Manager
Organization: KCB Bank
Key Focus: Profitability, customer growth, compliance, and team leadership.
Key Responsibilities
- Achieve profitability targets through revenue maximisation and prudent cost management.
- Grow and monitor branch’s liability and asset portfolios to achieve business targets.
- Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross selling.
- Overall management of the branch through efficient utilization of resources.
- Delivery of excellent customer service through maintenance of high service standards.
- Ensure compliance to Enterprise Wide Risk Management Framework.
- Motivate, coach and develop a high performing team.
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