Camp Supervisor at Tortilis Tanzania

Position: Camp Supervisor

Key Requirement: 2-3 years of hospitality supervisory experience

Application Deadline: Early applicants prioritized

Apply to: hrm@tortiliscamps.com (Subject: APPLICATION FOR CAMP SUPERVISOR)

Overview

Tortilis Tanzania is hiring for the position of Camp Supervisor. We are seeking a dedicated individual to oversee camp operations, ensure cleanliness, and foster a collaborative team environment. The role involves ensuring clients receive exceptional service, including well-served meals and drinks, while addressing client requests or complaints in coordination with the operations department.

Key Responsibilities

  • Ensure overall repairs and maintenance of the property are followed through, focusing on preventive maintenance in coordination with the Operations Department.
  • Answer inquiries regarding services and attend to clients’ complaints.
  • Manage guest services and activities provided by staff.
  • Ensure monthly and weekly stock takes are done and submitted on time according to the financial timeline.
  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
  • Oversee staff-assigned duties and ensure compliance with camp standard operating procedures and National Parks rules.
  • Manage all daily, weekly, and monthly operations of the camp.
  • Ensure all guests receive an excellent hospitality experience, compliant with the camp’s high standard of service offering.
  • Maintain strong cooperation and communication with operations departments and their teams.
  • Ensure general data is accurate, timely, and consolidated, and measure the performance of individual staff.
  • Oversee health and safety, including protection of all guests, staff, property, and equipment (all company assets to be managed to limit potential loss to the company).

Qualifications

  • Minimum 2-3 years’ experience in the hospitality industry as a supervisor.
  • Leadership skills, guest-oriented, strong communication skills.
  • Team orientation, faithfulness, and excellent leadership skills.
  • Flexibility, commitment, dedication, and reliability.
  • Good manners and a positive attitude.
  • A hospitable and service-oriented attitude.

How to Apply

If you meet the criteria for the Camp Supervisor position, please send your CV, cover letter, and professional certificates to hrm@tortiliscamps.com. The email subject must read: APPLICATION FOR CAMP SUPERVISOR. Applications without this subject line will not be considered.

Note: Only shortlisted candidates will be contacted. If you do not hear from us, please accept that your application did not meet our requirements. Early applicants will be given priority.