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Position: Officer – Branch Coordination & Quality Control

Company: Mwanga Hakika Bank Limited

Location: Dar es Salaam, Tanzania

Job Purpose

To assist in supporting MHB internal control framework by executing branch control, coordination, and quality control of operational activities at both branch and Head Office level, ensuring adherence to bank policies, regulatory standards, and operational procedures.

Key Duties and Responsibilities

  • Assist in reviewing all areas identified in the Branch & HQ Control Check List and report findings.
  • Conduct daily review of branch general ledger accounts and identify exceptions.
  • Monitor and follow up on regulatory returns submission.
  • Perform daily monitoring of Vault and ATM positions/limits and escalate deviations.
  • Participate in Branch Visits for physical review of compliance.
  • Conduct daily review of branch compliance reports.
  • Assist in following up and monitoring reconciliations under the Operations Department.
  • Support interactions with Risk and Compliance department.
  • Follow up closure of Risk & Compliance and Audit issues.
  • Review accuracy of onboarding activities at branches.
  • Maintain proper documentation of control reviews.
  • Perform any other duties assigned by management.

Key Competencies and Academic Background

Required Qualifications: 1st university degree in business-related studies.

Required Experience: 0–1 year in banking operations (Branch and/or Head Office).

Required Skills: Knowledge of banking operations, risk & compliance culture, attention to detail, report writing, and regulatory understanding.

How to Apply

Interested candidates should submit applications via Mwanga Hakika Bank Career Page. Deadline: 19th June 2026.

Only shortlisted candidates will be contacted.

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